Corporate Officers

As a newly elected Board member, you may not be aware of how the Officers of your Association (President, Vice President, Secretary, Treasurer) are selected and what powers and duties each Officer possesses.  Unless your Association’s Articles of Incorporation or By-Laws state otherwise, the California Corporation Code states, “Officers shall be chosen by the Board […]

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5 Star Customer Service

What does 5 Star mean?  You can ask 10 different people and receive 10 different answers.  For the homeowner and association, it should mean expecting the absolutely highest level of service.  And for the vendor and manager, it should mean delivering the finest, the best, the most impressive and unparalleled service. But what does customer service really […]

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Evacuate!

Regardless of whether you are located in a high-rise building or one that is less than 75 feet in height, the sound of someone yelling the word “evacuate” or the sounding of an alarm should immediately yield action. What type of action depends upon the preparedness of the occupants and the severity of the situation. […]

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Rough Road Ahead for Condo Associations

Are you looking for Condo Association Management to help you through difficult times? Difficulties have set in for Condo Associations, and have underscored the need for Professional Condo Association Management. The decline in the Real Estate Market has created problems for condominium associations and homeowner’s associations. As owners and investors have lost their homes to their lenders […]

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